Terms of Service

Last Updated: August 22, 2025

1. Agreement to Terms

These Terms of Service ("Terms") govern your use of the Auto Lot Impact service ("Service") operated by Auto Lot Impact LLC ("we," "us," or "our"), a limited liability company organized under the laws of Ohio with its principal place of business at PO Box 426, Westfield Center, Ohio 44251, USA.

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

2. Description of Service

Auto Lot Impact is a subscription-based software service that automates social media posting for automotive dealerships. The Service includes:

  • Automated inventory posting to social media platforms
  • AI-powered content generation
  • Image processing and optimization
  • Integration with inventory management systems
  • Analytics and reporting tools
  • Customer support services

3. User Accounts and Registration

3.1 Account Creation

To use the Service, you must create an account and provide accurate, complete, and current information. You are responsible for safeguarding your account credentials and for all activities that occur under your account.

3.2 Account Eligibility

The Service is intended for automotive dealerships and related businesses. You represent that you have the authority to bind your organization to these Terms.

3.3 Account Security

You must immediately notify us of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with this security obligation.

4. Subscription and Billing

4.1 Subscription Plans

The Service is offered on a subscription basis with various pricing tiers based on inventory size. Current pricing and plan details are available on our website.

4.2 Billing and Payment

  • Subscriptions are billed monthly or annually in advance
  • Payment is due immediately upon subscription activation
  • All payments are processed through our third-party payment processor (Stripe)
  • You authorize us to charge your designated payment method for all applicable fees

4.3 Price Changes

We reserve the right to modify subscription pricing with thirty (30) days advance notice. Price changes will not affect your current billing cycle.

4.4 Cancellation and Refunds

  • You may cancel your subscription at any time with thirty (30) days written notice
  • Cancellations take effect at the end of the current billing period
  • We do not provide refunds for partial months or partial years
  • Upon cancellation, your access to the Service will terminate at the end of the paid period

5. Acceptable Use

5.1 Permitted Use

You may use the Service only for lawful purposes and in accordance with these Terms. You agree to use the Service in a manner consistent with applicable laws and regulations.

5.2 Prohibited Activities

You may not:

  • Use the Service for any illegal or unauthorized purpose
  • Violate any applicable local, state, national, or international law
  • Transmit, or procure the sending of, any advertising or promotional material without our prior written consent
  • Impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity
  • Engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service
  • Use the Service to post false, inaccurate, misleading, or defamatory content
  • Attempt to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running the Service
  • Upload, post, or transmit any material that contains software viruses or malicious code
  • Use the Service in any manner that could disable, overburden, damage, or impair the Service
  • Attempt to gain unauthorized access to the Service, other accounts, computer systems, or networks connected to the Service
  • Use automated scripts to collect information from or otherwise interact with the Service
  • Reverse engineer, decompile, or disassemble any portion of the Service

5.3 Content Responsibility

You are solely responsible for the accuracy and legality of all inventory data, images, and other content you provide through the Service. You warrant that you have all necessary rights to use and authorize us to use such content as part of the Service.

6. Intellectual Property Rights

6.1 Service Ownership

The Service and its original content, features, and functionality are owned by Auto Lot Impact LLC and its technology provider, Digilica S.L., and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 User Content

You retain ownership of content you submit to the Service, including inventory data and images. You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute your content solely for the purpose of providing the Service.

6.3 Generated Content

Social media posts generated by the Service using your content and our templates are owned by you. However, the underlying templates, algorithms, and software remain our intellectual property.

6.4 Feedback

Any feedback, comments, or suggestions you provide regarding the Service may be used by us without restriction or compensation.

6.5 - Marketing and Promotional Use

By using the Service, you grant us permission to use your dealership name, branding, and examples of generated social media posts (including individual vehicle posts) in our marketing materials, demonstrations, website, and promotional content. This includes the right to showcase how our templates incorporate your branding and to display sample posts created through the Service. We may also use anonymized analytics data from your account for marketing purposes. We will not publicly share bulk inventory data or backend system views without your explicit written consent. If you wish to opt out of this marketing use, please contact us at support@autolotimpact.com.

7. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use the Service. By using the Service, you agree to the collection and use of information in accordance with our Privacy Policy.

8. Service Availability and Maintenance

8.1 Service Availability

We strive to maintain the Service's availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or technical issues.

8.2 Maintenance

We may perform scheduled maintenance with advance notice when possible. Emergency maintenance may be performed at any time without prior notice. We will attempt to schedule maintenance during off-peak hours when feasible.

8.3 No Service Level Agreement

We do not provide specific uptime guarantees or service level agreements. We will use commercially reasonable efforts to maintain Service availability.

9. Data Retention and Deletion

9.1 Data Retention

After subscription cancellation, we will retain your data for ninety (90) days to allow for potential service restoration. After this period, data may be permanently deleted unless legally required to be retained longer.

9.2 Data Deletion Requests

You may request deletion of your data at any time by contacting our support team. We will process such requests in accordance with applicable law and our Privacy Policy.

10. Limitation of Liability

10.1 Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10.2 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL AUTO LOT IMPACT LLC, DIGILICA S.L., OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.

10.3 Limitation of Liability Amount

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

10.4 - Third-Party Platform Disclaimer

THE SERVICE RELIES ON THIRD-PARTY SOCIAL MEDIA PLATFORMS INCLUDING BUT NOT LIMITED TO FACEBOOK, INSTAGRAM, TIKTOK, AND LINKEDIN. WE ARE NOT RESPONSIBLE FOR ANY FAILURES, DELAYS, INTERRUPTIONS, OR ISSUES ARISING FROM: (1) CHANGES TO PLATFORM APIS, POLICIES, OR FEATURES; (2) PLATFORM OUTAGES, DOWNTIME, OR PERFORMANCE ISSUES; (3) CONTENT MODERATION DECISIONS, REMOVALS, OR RESTRICTIONS BY THE PLATFORMS; (4) ACCOUNT SUSPENSIONS, LIMITATIONS, OR TERMINATIONS BY THE PLATFORMS; (5) CHANGES IN PLATFORM TERMS OF SERVICE OR ACCEPTABLE USE POLICIES; OR (6) ANY OTHER ACTIONS OR INACTIONS BY THESE THIRD-PARTY PLATFORMS BEYOND OUR REASONABLE CONTROL. YOU ACKNOWLEDGE THAT YOUR USE OF THE SERVICE IS SUBJECT TO THE TERMS AND CONDITIONS OF THESE THIRD-PARTY PLATFORMS.

11. Indemnification

You agree to defend, indemnify, and hold harmless Auto Lot Impact LLC, Digilica S.L., and their respective officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from: (1) your use of the Service; (2) your violation of these Terms; (3) your violation of any third-party right, including without limitation any copyright, property, or privacy right; or (4) any claim that your content caused damage to a third party.

12. Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law provisions.

12.2 Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be settled by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration shall be conducted in Ohio, and judgment on the arbitral award may be entered in any court having jurisdiction.

12.3 Class Action Waiver

You agree that any arbitration or legal proceeding shall be limited to the dispute between you and us individually. You waive any right to participate in a class action lawsuit or class-wide arbitration.

13. Termination

13.1 Termination by You

You may terminate your account and subscription at any time by following the cancellation procedures outlined in Section 4.4.

13.2 Termination by Us

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms.

13.3 Effect of Termination

Upon termination, your right to use the Service will cease immediately. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

14. Force Majeure

We shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Auto Lot Impact LLC regarding the Service and supersede all prior agreements and understandings.

17. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by email or through the Service. Your continued use of the Service after such notice constitutes acceptance of the modified Terms.

18. Contact Information

If you have any questions about these Terms, please contact us at:

Auto Lot Impact LLC
PO Box 426, Westfield Center,
Ohio 44251, USA
Email: support@autolotimpact.com

These Terms of Service are effective as of August 22, 2025 and were last updated on August 22, 2025.