Privacy Policy

Last Updated: August 22, 2025

1. Introduction

Auto Lot Impact LLC ("we," "us," or "our"), located at PO Box 426, Westfield Center, Ohio 44251, USA, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Auto Lot Impact service ("Service").

By using the Service, you consent to the data practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Service.

2. Information We Collect

2.1 Information You Provide to Us

Account Information:

  • Business name and contact information
  • Names and email addresses of authorized users
  • Billing information (processed through our payment processor, Stripe)
  • Phone numbers and business addresses

Business Data:

  • Vehicle inventory data (VINs, specifications, pricing, images)
  • Social media account credentials and access tokens
  • Inventory management system configuration details
  • Website URLs and integration settings

Communications:

  • Support requests and correspondence
  • Feedback and survey responses
  • Any other information you choose to provide

2.2 Information We Collect Automatically

Usage Data:

  • Login times and frequency
  • Features accessed and used
  • Time spent on different sections of the Service
  • Actions taken within the platform

Technical Data:

  • IP addresses
  • Browser type and version
  • Device information
  • Operating system
  • Referring website addresses
  • Log files and server data

Analytics Data:

  • Social media post performance metrics
  • Engagement statistics
  • System usage patterns
  • Service performance data

2.3 Information from Third Parties

Social Media Platforms:

  • Facebook page information and posting permissions
  • Post engagement metrics and analytics
  • Audience data (aggregated and anonymized)

Inventory Systems:

  • Vehicle data from vAuto and other inventory management systems
  • Website integration data from Dealer.com and other platforms

Payment Processors:

  • Transaction data and payment status from Stripe
  • Billing history and subscription status

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Provision

  • Providing and maintaining the Auto Lot Impact service
  • Processing your transactions and managing your subscription
  • Automating social media posts for your business
  • Integrating with your inventory management systems
  • Generating analytics and reports

3.2 Communication

  • Sending service-related notifications and updates
  • Providing customer support and responding to inquiries
  • Sending important announcements about the Service
  • Requesting feedback and conducting surveys

3.3 Service Improvement

  • Analyzing usage patterns to improve the Service
  • Developing new features and functionality
  • Troubleshooting technical issues
  • Ensuring security and preventing fraud

3.4 Legal and Business Operations

  • Complying with legal obligations
  • Enforcing our Terms of Service
  • Protecting our rights and the rights of others
  • Business transfers or corporate transactions

4. How We Share Your Information

4.1 Service Providers

We share information with trusted third-party service providers who assist us in operating the Service:

Technical Service Provider:

  • Digilica S.L. (Chiclana de la Frontera, Cadiz 11130 Spain) provides technical development, maintenance, and support services for the Auto Lot Impact platform

Other Service Providers:

  • Payment processing (Stripe)
  • Cloud hosting and infrastructure providers
  • Customer support tools
  • Analytics and monitoring services

All service providers are contractually obligated to protect your information and use it only for specified purposes.

4.2 Social Media Platforms

With your explicit authorization, we share vehicle inventory data and generated content with social media platforms (primarily Facebook) to post on your behalf.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to:

  • Subpoenas, court orders, or legal process
  • Government investigations
  • Law enforcement requests
  • Protection of our rights, property, or safety

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

4.5 With Your Consent

We may share your information for other purposes with your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure server infrastructure hosted in the United States
  • Regular security audits and monitoring
  • Access controls and authentication requirements
  • Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

6.1 Active Accounts

We retain your information for as long as your account is active and as needed to provide the Service.

6.2 Cancelled Accounts

After account cancellation, we retain your data for ninety (90) days to allow for potential service restoration. After this period, we will delete or anonymize your data unless:

  • Legal obligations require longer retention
  • The data is needed for legitimate business purposes
  • You have specifically requested deletion sooner

6.3 Legal and Audit Requirements

Some information may be retained longer if required by law, for audit purposes, or to resolve disputes.

7. Your Privacy Rights

7.1 Access and Correction

You can access and update your account information through the Service dashboard or by contacting our support team.

7.2 Data Deletion

You may request deletion of your personal data by contacting us. We will process such requests in accordance with applicable law, subject to any legal retention requirements.

7.3 Data Portability

You may request a copy of your data in a structured, commonly used format by contacting our support team.

7.4 Withdrawal of Consent

You may withdraw consent for certain data processing activities, though this may limit your ability to use certain Service features.

7.5 California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it's used, and the right to request deletion of your personal information.

8. International Data Transfers

8.1 Data Location

Your data is primarily stored and processed on servers located in the United States. Our technical service provider, Digilica S.L., is located in Spain but processes data on US-based servers.

8.2 Cross-Border Transfers

If you are located outside the United States, please be aware that your information will be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.

8.3 Safeguards

We implement appropriate safeguards for international data transfers, including contractual protections with our service providers.

9. Children's Privacy

The Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. Third-Party Links and Services

The Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to these external sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by:

  • Posting the updated Privacy Policy on our website
  • Sending you an email notification
  • Providing notice through the Service

Your continued use of the Service after the effective date of the updated Privacy Policy constitutes acceptance of the changes.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Auto Lot Impact LLC
Privacy Officer
 PO Box 426, Westfield Center,
Ohio 44251, USA
Email: support@autolotimpact.com

For specific privacy-related requests, please include "Privacy Request" in your subject line and provide sufficient detail for us to understand and respond to your request.

This Privacy Policy is effective as of August 22, 2025 and was last updated on August 22, 2025.